Wonders Hospitality

KUALA LUMPUR, 31 August 2024 - AirAsia announced its signature FREE* Seats campaign, offering an incredible 10 million guaranteed seats across its network, covering 130 destinations in Asia, Australia and beyond. Highlighting the fast-growing AirAsia route network, this campaign inspires affordable travel to undiscovered and favourite destinations inviting rediscovery, whilst enhancing connectivity across these regions. Discover stunning hidden gems like the pristine beaches of Port Blair, the enchanting islands of Labuan Bajo, the vibrant streets of Pattaya, the cultural heart of Medan, the lush landscapes of Guwahati, and the ancient wonders of Siem Reap. For those who love the comfort of familiar places, explore beloved domestic treasures such as the breathtaking shores of Kota Kinabalu, the cultural haven of Penang, the idyllic paradise of Langkawi, and the charming city of Kuching. For adventurers seeking experiences beyond Asia, AirAsia’s Big Sale offers incredible fares from RM...

Travel agents in the U.K. and Ireland can now take their rewards game to the next level with   Upper Deck , Royal Caribbean International’s  revolutionised loyalty programme , launching on  3   Sept . Available on the brand’s online travel agent learning and rewards platform,   Club Royal , Upper Deck propels the ease and value of earning in booking with Royal Caribbean to new heights. Now,   the higher the value of the booking, the more there is to earn . The new programme is introducing greatly   increased payouts , with agents now able to   earn up to £500 for each booking . “ Travel partners are a cornerstone of Royal Caribbean, and we have listened to their feedback to reimagine how they are rewarded by incentivising their efforts in securing higher-value bookings,” said Aaron Langford, senior sales director of U.K. and Ireland, Royal Caribbean International. “With Upper Deck we are excited to raise the game on the earning potential for agen...

  The hospitality industry is a dynamic and rewarding field, and at its core are hoteliers—professionals who ensure that every guest enjoys an exceptional experience. To succeed as a hotelier, it requires a unique blend of skills and qualities that go beyond the basics of hotel management. This article explores the key attributes that every aspiring hotelier should develop to thrive in the industry. 1. Exceptional Customer Service Skills At the heart of every hotelier's role is the ability to provide outstanding customer service. This involves understanding the needs and expectations of guests, responding to them promptly, and exceeding them whenever possible. Empathy and Attentiveness: A successful hotelier must be empathetic, able to listen to guests’ concerns, and address them in a way that makes them feel valued and understood. Problem-Solving: Being able to quickly and effectively resolve issues is crucial. Whether it’s a room complaint or a special request, the ability to fi...

  In today’s dynamic digital environment, hotels must adopt effective digital marketing strategies to draw in guests and enhance revenue. With the increasing competition, digital marketing offers an efficient and measurable approach to reaching potential customers. This article outlines various digital marketing techniques that can help your hotel stand out and attract more visitors. 1. SEO and High-Quality Content: Enhancing Your Hotel’s Online Presence Search Engine Optimization (SEO) is essential for ensuring your hotel’s website ranks well on search engine results pages. By incorporating relevant keywords and optimizing your site’s architecture, you can improve your hotel’s online visibility. Keyword Research: Identify keywords that potential guests are likely to use when searching for hotels, such as "hotels in [location]" or "best hotel deals." Strategically integrate these keywords into your website’s content. High-Quality Content: Develop blogs, articles, an...

  Technology has revolutionized various industries, including hospitality. Hotels around the world are increasingly embracing technological innovations to enhance guest experiences and operational efficiency. From smoother check-in processes to customizable smart rooms, technology plays a crucial role in creating faster, more comfortable, and more personalized services. Digital Check-In and Check-Out: Eliminating Long Lines One of the most visible technological innovations in the hospitality industry is digital check-in and check-out. This system allows guests to skip long lines at the front desk and head directly to their rooms. Ease of Use: Through mobile apps or self-service kiosks, guests can handle check-in and check-out themselves, saving time and ensuring a smoother stay. Integration with Digital Keys: Digital key technology linked to mobile apps allows guests to access their rooms without the need for physical keys, further enhancing convenience. Smart Rooms: Personalizing...

  When guests enter a hotel, one of the first things they notice is the interior design. A well-thought-out interior design not only creates a pleasing atmosphere but also influences guests' perceptions of the hotel's overall quality. In the highly competitive hospitality industry, the right interior design can be a key differentiator, enhancing guest satisfaction and setting your hotel apart from the rest. The Importance of First Impressions First impressions are incredibly important in the hospitality industry. As soon as guests step into the hotel lobby, they immediately form an opinion about the hotel's quality and character. A well-designed lobby, featuring appropriate lighting, comfortable furniture, and elegant décor, can create a welcoming and positive impression. This first impression often shapes how guests will perceive their entire stay. The Lobby as a Social Hub : The lobby is not just a place for check-in; it also serves as a social hub where guests can relax,...

ATLANTA (Aug. 12, 2024)  – Chick-fil-A ®  is bringing back the brand’s best-selling seasonal offering of all time – now with a spicy option for Guests to enjoy. Starting  August 26, 2024 , the  Honey Pepper Pimento Chicken Sandwich  will return to menus nationwide along with the new  Spicy Honey Pepper Pimento Chicken Sandwich , available for a limited time at participating restaurants.  And that’s not the only fan-favorite making a comeback this season. After a 13-year hiatus – and countless calls for its return – the  Banana Pudding Milkshake  is making its way to menus nationwide, bringing back a cool twist on the classic dessert.  Honey Pepper Pimento Chicken Sandwich meets Spicy Twist   Back by popular demand, the limited-time  Honey Pepper Pimento Chicken Sandwich  was the brand’s first-ever twist on the Original Chick-fil-A ®  Chicken Sandwich in 2023, and quickly became a fan-favorite. Featuring a Chick-fil-A ...

Anantara Plaza Nice Hotel , a rejuvenated 19th century architectural jewel on Nice's boardwalk, invites travellers to leave behind scuba tanks as they explore beneath the waves with the new ‘World of Silence’ experience. Led by Arthur Guérin-Boëri, the legendary French freediver, 5 time world champion, world record holder, and star of the documentary film   ‘Sunny Boy’ , this half-day freediving lesson is a different way to experience the French Riviera by escaping the noise, embracing the silence and redefining one’s limits. The day begins on the soft sands of Passable Beach in Saint-Jean-Cap-Ferrat, immediately to the east of the city of Nice, where breathwork and relaxation tutorials prepare divers for the underwater adventure that requires such skills as breath control, equalisation techniques and mindfulness through a method accessible to all, developed by Arthur Guerin-Boëri throughout his career as an athlete. After exploring the silent world beneath the waves under Art...

Singapore, 12 August 2024  – The Ascott Limited (Ascott), the lodging business unit wholly owned by CapitaLand Investment (CLI), has more than tripled its portfolio under   The Unlimited Collection   to 11 properties across Asia, Europe and the Middle East over the past year. As travellers seek meaningful engagement with a destination’s culture, people, food and environment, Ascott is launching a brand refresh of The Unlimited Collection to accentuate its focus on cultural charms. This will reinforce the global positioning of The Unlimited Collection as a curated selection of independent upscale hotels in vibrant neighbourhoods that feature exquisite designs and fulfil travellers’ aspirations for authentic and immersive local cultural experiences. The Unlimited Collection debuted in 2020 with three properties in Singapore 1  –  Ann Siang House by The Unlimited Collection ,  KēSa House by The Unlimited Collection  and  Wanderlust by The Unlimited C...

Brussels, 8 August 2024 -  Building on the success of its "Taste of Heritage" Gastronomy Series, Radisson Collection continues its journey of connecting guests with authentic local experiences. The latest edition, "A Roman Guide for Foodies," is crafted in collaboration with Gambero Rosso, Italy’s renowned wine and food experts.  Curated Culinary Guides for Discerning Travelers With the launch of the "Taste of Heritage" Gastronomy Series last June, Radisson Collection presents a series of culinary travel guides and content designed for food and travel enthusiasts. Highlighting exceptional Radisson Collection destinations worldwide, the series now features Rome, a city celebrated for its rich culinary heritage. Exploring Rome’s Culinary Heritage with Radisson Collection As one of the world's premier culinary capitals, Rome boasts iconic dishes such as Cacio e Pepe and Saltimbocca alla Romana. This edition of the "Taste of Heritage" Gastronomy...